As you swing into the Spring season, and your club members are focused on getting their bodies beach ready after a long winter, we are here to provide tools, tips, and tricks to make the experience as easy and refreshing as a spring day.
This newsletter will teach you about new product releases, available education and training times, services, and support updates. Hear from Sarah Gevinski, a Franchise Owner with Club Pilates, about her story of becoming an entrepreneur and running a fitness business.
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Customer Spotlight
Hear from our customer spotlight, Sarah Gevinski, a Franchise Owner with Club Pilates, about her story of becoming an entrepreneur and running a fitness business.
What made you decide to open your own franchise?
Gevinski: “I'm a worker. I'm a workaholic. I always knew I was going to have my own sort of business, but I didn't know what that would be. Finding a franchise, especially in something that I really believed in and already wanted for myself, has made it so much easier to follow the model. It's still my own business. I have my own freedom to run the business how I like, but I have the support of the Corporate sales and marketing teams that they have to help support. That was almost a no-brainer.”
Team Member Spotlight
Chris Brandt, Sr. Customer Experience Specialist
Resident of: St. Peters, MO
Time at ClubReady: 4 years, six months
Family: I have my wife and two daughters
Fitness Hobbies: I love playing sports, fishing, and video gaming. However, softball has been my biggest hobby for the past few years.
What I Am Currently Binge-watching: I’m caught up on all my favorite shows, so I’m currently binge-watching a show called Suits.
Most Recent Accomplishment: I personally haven’t accomplished anything big recently. I've mainly been focusing on helping my girls achieve their goals/accomplishments in school or gymnastics. So it may not be my most recent accomplishment, but just being a dad is my favorite one!
Why I Enjoy Working at ClubReady: The main things I enjoy about working at ClubReady are the people I get to work with and also knowing that what we do is helping thousands of people live and promote healthy lifestyles. We may not be on the front end of that, but what we do helps the studio owners and gives them the opportunity to focus more on giving their customers the best workouts and supporting that healthy lifestyle. The friends I have made over the years working here have been one of the best parts, though we have some amazing people that work at ClubReady!
Favorite Quote/Words to Live By:
"You will face many defeats in life, but never let yourself be defeated." -Maya Angelou
April Educational Updates
Spring into Savings!
Make it easy for your customers to purchase upcoming deals you may have for this warmer season.
Refer to these articles to learn more:
Best Practices: Using Sales Package Online Link
Best Practices: Using ClubReady Links for QR Codes
Make sure to bookmark our Help Center to locate available resources.
Product Updates
ClubReady
Our latest Scheduling Reimagined release creates a more customizable experience and saves you clicks. New features include:
- Color customization allows clubs to select virtually any color to display for classes or services.
- A monthly view for a comprehensive snapshot of the entire month.
- An “Add Client” button from within the class roster. You can now book a prospect directly into a class without adding them first.
Check out these new features by clicking the video below.
iKizmet
The ability to track which members are not attending your club is critical to your business operations and revenue. Fortunately, iKizmet's Zero Visit Members module, located under the Clients tab on the Memberships page, will show you exactly which of your members have yet to be in for a visit.
With this easy-to-read chart, you can easily flag those who need to use their membership package and get a list of your members who have yet to attend a service. You can also see the date of their last visit. Next, open the 'Raw Data' view to identify trends with recurring non-attenders, create a plan to re-engage, or potentially backfill those who will leave because of a lack of engagement. The insight created with your data can help you get ahead of any attrition that may be coming.
The iKizmet support team suggests you couple the Zero Visit Members Report with your Membership Retention Heatmap to pinpoint historical trends of engagement drop-off periods.
Looking to add a solution to your current toolbox? Book a meeting with Allison on the ClubReady team.
ClubReady Status Updates
What’s going on?! Don’t wait and wonder, subscribe to our System Status Update to get real-time updates of any system issues and expected timing for resolutions. You’ll save time by not reaching out to support and can stay focused on helping your team! You can receive these message updates through email, RSS, or webhook.
It’s Time to Celebrate!
We are excited to celebrate all the new accounts that were added in the last month.
