Is Your Independent Contractor Truly Independent?

by Melissa Knowles

 Apr 10, 2015 at 9:20 PM

One of the most egregious misclassifications I see frequently in our industry is the 1099 "employee". 

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Talent: Hire from Without or Look Within

by Melissa Knowles

 Feb 04, 2015 at 9:23 PM

This month SHRM (Society for Human Resource Management) touched on a question that is continuously being asked by ownership across all industries: Is it better to build from within or "buy" from the external job market?

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10 Ways to Tell if You’re a Fitness Industry Lifer

by Melissa Knowles

 Jan 28, 2015 at 9:27 PM

With another January almost behind us (and a few new grays to show for it!), I thought a little levity would be nice this week.

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How Much Are Unemployment Claims Costing You?

by Melissa Knowles

 Jan 05, 2015 at 9:32 PM

How you're handling your employee on-boarding, management, and terminations makes a HUGE difference in your experience rating and how much you pay to the state each payroll.

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Court Examines FLSA's Executive and Administrative Exemptions

by Melissa Knowles

 Dec 16, 2014 at 9:35 PM

Given the wide-spread practice of misclassification that occurs in the fitness industry, I thought this recent article on the SHRM site worth sharing.

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The Zappos of the Fitness Industry

by Melissa Knowles

 Nov 13, 2014 at 9:38 PM

Stop me if you've heard this one before, "Oh, they're like the Zappos of gyms." "They've got a real Zappos approach to collections/customer service/memberships/personal training."

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12 Steps to Becoming Your Own Customer Service Powerhouse

by Melissa Knowles

 Oct 20, 2014 at 9:41 PM

Fitness and wellness, there is perhaps no industry where the your personal interactions with the customers are more important.

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