Selling Gym Memberships After the Reolution Rush: 4 Tips for Owners

by ClubReady Fitness

 Jan 04, 2017 at 6:46 PM

Retailers wait all year for the holiday season. Black Friday got its name because it helps so many retailers move their sales out of the red and into the black.

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Lead Generation For Fitness Professionals: 7 Tips to Get Started

by ClubReady Fitness

 Jan 02, 2017 at 6:55 PM

For many fitness professionals, lead generation has always been something of a mystery.

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Achieving Customer Service Gold

by Melissa Knowles

 Jul 15, 2016 at 8:08 PM

With the Olympic Games fast approaching, our attention will soon turn toward watching the world’s best athletes compete. 

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What Do the New FLSA Exempt Pay Laws Mean for Fitness Business Owners?

by Melissa Knowles

 Jun 03, 2016 at 1:55 PM

Just when you thought that navigating the landscape of wage and hour laws was challenging enough, another mountain has cropped up on the horizon! 

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How the Fair Labor Standards Act (FLSA) Affects Health Clubs

by Jonathan Hill

 May 31, 2016 at 8:40 PM

On May 18, 2016, the U.S. Department of Labor (U.S. DOL) issued its “Final Rule,” which expands the number of people eligible to receive overtime pay under the Fair Labor Standards Act (FLSA).

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Document! Document! Document!

by Melissa Knowles

 May 04, 2016 at 8:44 PM

If I have one phrase I utter more often than any other while navigating our wonderful business of fitness, it may well be some variation of:  “Is it documented?”    

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10 Tax Time Tips for Your Fitness Business

by Melissa Knowles

 Mar 31, 2016 at 8:48 PM

With April 15th fast approaching, now is a great time to start the prep work for filing your business taxes…for 2016. 

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Are You Staying Compliant With the New 'Ban the Box' Laws?

by Melissa Knowles

 Feb 17, 2016 at 8:50 PM

There has been a lot of chatter recently around the subject of inquiring about a candidate's criminal history during the interview process. 

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A Forward-Thinking Back Office

by Melissa Knowles

 Dec 31, 2015 at 8:54 PM

While cleaning out my office (I always like to walk into a new year with a fresh, clean space!), I came across this quote I'd flagged in the June 2015 edition of IHRSA's Club Business International. 

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Your Back Office Should Be Like a Healthy Diet

by Melissa Knowles

 Aug 11, 2015 at 8:59 PM

How many times have we seen that member or client who comes to the club religiously but still can't seem to make any progress? 

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5 Ways to Recognize Your Team Members

by Melissa Knowles

 Jul 20, 2015 at 9:03 PM

If the customer is king, then I suppose the employee should be queen. 

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Five Don'ts for Job Seekers

by Melissa Knowles

 Jul 06, 2015 at 9:06 PM

We just completed another hiring cycle for our Customer Service Representative role here at Gym HQ. While I enjoy bringing in new, talented team members, I’ve become increasingly disappointed in some of the things I’ve noticed in the last year or so while recruiting.

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What's Measured Gets Improved

by Melissa Knowles

 Jun 01, 2015 at 9:10 PM

During a call with a colleague last week, the subject of business measures came up.  He was lamenting on the challenge of getting his clients to measure the success of their sales systems beyond the number of PT packages they sell each month. 

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4 Reasons Why Employee Policies Are Like Prenups

by Melissa Knowles

 May 18, 2015 at 9:14 PM

There are few things more important to a business that proper HR procedures and documentation.

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5 Financial Musts for Any Fitness Business

by Melissa Knowles

 May 04, 2015 at 9:17 PM

GYM HQ is very lucky to have a financial veteran at the helm of our accounting ship. 

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